Welcome to our online store. Learn more

New this week! Learn more

Newsletter VAPEVO | 10% OFF

New order -10%

VAPEVO10

Aide & FAQs

Trouver les réponses grâce à notre centre d'aide

FAQs

Electronic cigarettes

What is an electronic cigarette?

An electronic cigarette, also known as an e-cigarette or personal vaporizer, is an electronic device that produces vapor by heating a liquid (e-liquid) using a battery. E-cigarettes are often used as an alternative to traditional cigarettes because they do not produce smoke, but rather vapor. E-liquids can contain nicotine or be nicotine-free, and they can be flavored with different flavors. Here are some of the benefits often associated with using e-cigarettes:

  1. Less harmful to health : Unlike the traditional cigarette which produces smoke containing toxic substances, the electronic cigarette produces vapor which generally contains less harmful substances.
  2. Reduction of tobacco consumption : Electronic cigarettes can help smokers reduce their tobacco consumption by providing them with a less harmful alternative.
  3. Nicotine control : E-liquids for electronic cigarettes are available with different concentrations of nicotine, which allows users to better control their consumption.
  4. No smoke smell : Unlike the traditional cigarette which produces a lingering smell of smoke, the electronic cigarette produces a vapor which evaporates quickly and has no smell.
  5. Variety of flavors : E-liquids for electronic cigarettes are available in a wide variety of flavors, allowing users to choose their favorite flavor.

It is important to note that e-cigarettes are not without risks and the benefits mentioned above may vary from person to person.

How can I make sure vaping is right for me?

If you are considering switching to vaping, it is advisable to start with beginner products and choose e-liquids with a nicotine level that matches your current nicotine consumption habits. You can also consult your doctor for personalized advice.

How to choose my first electronic cigarette?

Choosing your first e-cigarette will depend on several factors, such as your preferences for size, shape, battery capacity, and features. Here are some things to consider when choosing your first electronic cigarette:

  1. Type of electronic cigarette : There are different types of electronic cigarettes on the market, including "pod" type electronic cigarettes, "box" models, and "tube" models. Each type has its pros and cons, so it's important to do some research to determine which one is right for you.
  2. Battery : The battery is a key element of the electronic cigarette, because it powers the device. It is important to choose a battery with sufficient capacity to meet your battery life needs.
  3. Reservoir : The tank is where the e-liquid is stored. It is important to choose a tank of sufficient size to avoid having to fill it frequently.
  4. Power : The power of the electronic cigarette affects the amount of vapor produced. It is important to choose a power that matches your personal preferences.
  5. Cost : The prices of electronic cigarettes vary greatly depending on quality and features. It is important to determine your budget before making a choice.

It is also recommended that you read user comments and reviews online to help you decide which e-cigarette will best suit your needs.

Are electronic cigarettes safer than traditional cigarettes?

Many studies suggest that e-cigarettes are significantly less harmful than traditional cigarettes because they do not produce tar or carbon monoxide. However, it is important to note that using e-cigarettes is not completely risk-free.

What are the advantages of using an electronic cigarette compared to traditional cigarettes?

The benefits of using an e-cigarette include the absence of tobacco smoke, a potential reduction in exposure to harmful substances, and the ability to choose from a variety of flavors and nicotine levels.

How can I prevent e-liquid leaks?

To prevent e-liquid leaks, make sure all joints and connections are tight and in good condition. Also avoid overloading your clearomizer and store your electronic cigarette in a vertical position.

How do I maintain my electronic cigarette?

To keep your electronic cigarette in good condition, regularly clean all its parts (battery, clearomizer, drip tip) with a dry cloth. It is also advisable to change the resistance regularly to ensure good steam quality.

Qu'est-ce qu'un clearomiseur ?

A clearomizer is the part of the electronic cigarette which contains the e-liquid and the resistance. It is used to heat the liquid to create steam. Clearomizers come in different sizes and capacities.

Are e-cigarettes safe for long-term use?

Research into the long-term effects of using e-cigarettes is still ongoing. It is generally accepted that they are less harmful than traditional cigarettes, but it is best to use them with caution and follow the recommendations of health professionals.

How long does an electronic cigarette battery last?

The lifespan of an electronic cigarette battery varies depending on its capacity and use. On average, a battery can last between 300 and 500 charge cycles. It is recommended to replace the battery once it begins to show signs of weakness.

How do I choose the right resistance for my electronic cigarette?

The choice of coil depends on several factors, including the type of e-cigarette you are using and your vaping preferences. Generally, a lower resistance will provide hotter vapor and greater vapor production, while a higher resistance will provide cooler vapor and a milder flavor.

Can I buy accessories separately for my electronic cigarette?

Yes, we offer a diverse range of accessories for your electronic cigarette, including batteries, chargers, cases and much more. You can find them in the "Accessories" section on our website.

Quelle est la différence entre un mod mécanique et un mod électronique ?

A mechanical mod is a simple type of electronic cigarette without electronic circuitry, meaning it delivers power directly from the battery. An electronic mod, on the other hand, contains electronic circuits that help regulate power and provide additional features such as temperature regulation and short circuit protection.

E-liquids

What is e-liquid?

E-liquid, also known as juice, is the liquid that is vaporized in an electronic cigarette. It typically contains ingredients such as propylene glycol, vegetable glycerin, nicotine (optional), and flavorings.

How do I choose the right nicotine level for my e-liquid?

The appropriate nicotine level depends on your level of nicotine dependence. Nicotine levels in e-liquids generally range from 0 mg/ml to 20 mg/ml. If you are a moderate to heavy smoker, you might want to start with a higher nicotine level and gradually reduce it.

How do I store my e-liquids?

It is recommended to store your e-liquids in a cool, dark place, away from direct sunlight and heat. Once opened, try to use the liquid within 1-2 years to ensure freshness.

Is it possible to mix different e-liquids?

Yes, it is possible to mix different e-liquids to create your own personalized flavors. However, be sure to mix compatible liquids and test in small batches first to find the right balance of flavors.

How to store e-liquids correctly?

To ensure a long life for your e-liquids, it is best to store them in a cool, dark place, away from direct sunlight and heat. It is also advisable to close the bottles tightly after use to avoid any alteration of the liquid.

Can I use any e-liquid with my electronic cigarette?

Although most e-liquids are compatible with different e-cigarettes, it is always best to check your device manufacturer's specifications to ensure that the e-liquid you wish to use is suitable.

General Questions

How to place an order on your site?

To place an order on our site, browse our product catalog, add the items you wish to purchase to your cart, and then follow the checkout process to complete your order.

Where can I find information about promotions and new products?

To stay informed of our latest promotions and news, subscribe to our newsletter and follow us on our social networks.

Can I change my order once it has been placed?

Yes, you can modify your order as long as it has not yet been shipped. To do this, contact our customer service as soon as possible with details of the changes you wish to make.

Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders. Please contact us directly to discuss details and obtain a personalized quote.

Do you have a loyalty program?

Yes, we have a loyalty program that allows you to accumulate points with every purchase, which you can then use to get discounts on future purchases. For more information, visit the “Loyalty Program” section on our website.

Do you offer discounts for new customers?

Yes, we offer discounts for new customers. Subscribe to our newsletter to receive a discount code that you can use on your first purchase.

How can I find out about upcoming sales and promotions?

To stay informed about our sales and promotions, subscribe to our newsletter and follow us on our social networks. We regularly announce our special offers and upcoming events there.

Deliveries

What delivery methods are available?

We offer several delivery options, including standard delivery, express delivery and collection point delivery. You can choose the option that suits you best when placing your order.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track the package. You can also go to your customer area to track the package.

Livrez-vous à l'international ?

Yes, we offer international delivery. We deliver to the European countries indicated below:
Zone 1 : Germany, Belgium, Luxembourg, Netherlands
Zone 2 : Austria, Spain, Ireland, Italy, Portugal, United Kingdom
Zone 3 : Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Switzerland.
Zone 4 : Bulgaria, Cyprus, Croatia, Finland, Greece, Iceland, Maghreb, Malta, Romania, Turkey, specific territories Spain (Balearic Islands, Canary Islands, Ceuta and Melilla) and Portugal (Madeira Island, The Azores) and other European countries 'East.

Fees and delivery time may vary depending on your location. For more information, please see our delivery policy.

Still have questions?

If the answers you're looking for aren't listed in our FAQ, please email us by filling out the form below.